WE ASK THAT ALL PAYMENTS ARE RECEIVED BEFORE OR AT THE TIME OF DELIVERY BY CREDIT CARD OR CASH, with the exception of additional rental fees or costs, which would be required after pickup.
Placement of Roll-Off Dumpster must be on Customer’s property, as many municipalities will not allow them to be placed on the street or in a public right-of-way. The front of the dumpster must remain clear for pick-up at all times to avoid a MISSED PICKUP CHARGE.
WARNING!! You are required to adhere to the maximum fill line posted on each dumpster. Waste cannot exceed the top of the dumpster and BY LAW all roll-off containers must be tarped in order to transport them to the landfill. We require that the containers not be filled higher than the top to avoid delays at the time of pickup. Should there be too much in the container, the Driver will ask for it to be removed prior to hauling it away. If this cannot be done within 15 MINUTES, A MISSED PICKUP CHARGE AND ADDITIONAL RENTAL FEES WILL APPLY.
In the event that materials or waste items are not distributed evenly into the dumpster and cause it to be unsafe to pick up or transport, materials will need to be off-loaded and re-loaded into the dumpster. A $65 TRIP CHARGE WILL BE APPLIED WHEN A DUMPSTER CANNOT BE REMOVED AT THE SCHEDULED TIME AND ADDITIONAL RENTAL FEES WILL APPLY.
IMPORTANT NOTICE: Cook St Roll-Offs charges an additional tonnage fee for dumpsters that weigh more than the allowable weight limit per dumpster size. THIS TONNAGE FEE IS $75.00 PER TON FOR EACH TON OVER the stated maximum, prorated by the amount of overage per ton. If your roll-off dumpster exceeds the cap, Cook St Roll-Offs will contact you to collect this additional fee. A copy of the weight ticket from the disposal facility will be available upon request. For example, if the weight of your dumpster is half a ton more than the maximum limit, you will be charged the prorated fee of $37.50.
Overly Heavy items such as: Dirt, concrete, brick, or roofing materials must be declared prior to dumpster drop-off and usually incurs additional Over-weight charges of $75 per ton. With these items the dumpster must be filled evenly and only halfway.
If we need to swap a dumpster, we will try to bring an empty dumpster with us so that there is no downtime, and you can continue your work. However, sometimes due to a lack of inventory we may need to empty the dumpster that is already onsite and bring it back. Please keep in mind that we will need space for 2 roll-off dumpsters, if you want us to bring an additional dumpster.
Customer may not move, push, pull or otherwise change the location of a dumpster or an additional unauthorized move cost of $100 will apply and Customer will responsible for all damages to the Roll-Off dumpster while in their care, custody and control. You can request Cook St Roll-Offs to move the dumpster for only a $30 additional cost.
Cancellations are accepted with 24-hours notice prior to delivery, otherwise a fee of $100 will be charged.
Additional Costs and Fees that you could be charged:
Additional Rental Time: $165 per week or $25 per additional day. There is a Maximum of 7 additional days, for a total of a 14-day rental
Additional Costs:
PROHIBITED ITEMS:
CUSTOMER ACKNOWLEDGES that it has the care, custody, and control of the equipment owned by Cook St Roll-Offs and accepts responsibility for the equipment and its contents while it is on customer's property. Therefore, customer agrees to indemnify and hold harmless Cook St Roll-Offs from and against any and all claims for loss of or damage to property, injury or death of person or persons resulting from or arising in any manner of customers use, operation or possession of any equipment furnished under this agreement.
CUSTOMER ACKNOWLEDGES that Cook St Roll-Offs employees will drive company vehicle on customer's property. The customer accepts responsibility for any and all damage that may occur from Cook St Roll-Offs’ vehicle. This includes damage to driveway, street, roads, culverts, fences, structures, landscaping, or other areas that the truck may contact while attempting to service customers’ containers.
Customer agrees to indemnify, defend and hold Company harmless from and against any and all claims, damages, losses, injuries, deaths, or other liabilities arising in any manner from Customer's rental and use of the Equipment pursuant to this Agreement, including any damage caused by Company vehicles at or aroma the Site during delivery, pick-up, moving or for routine inspection, including but not limited to roads, cubs, culverts, fences, landscaping, utilities or other areas of the site which Company's vehicles may come into contact with while delivering, picking up, moving, or servicing the Equipment at the Site. Customer will also be liable to Company for any and all consequential and/or special damages related to any breach of this Agreement by Customer.
Signature on these shall be relied on for acceptance and the person signing states that they have the legal right to acknowledge and agree to these Terms & Conditions for the property.